Data protection

Data protection

This privacy policy explains the nature, scope, and purpose of the processing of personal data (hereinafter referred to as "data") within our online offering and the associated websites, functions, and content, as well as external online presences, such as our social media profiles (hereinafter jointly referred to as "online offering"). With regard to the terms used, such as "processing" or "controller," we refer to the definitions in Art. 4 of the General Data Protection Regulation (GDPR). Controller: Catering by Mohr GmbH & Co. KG, Jürgen Mohr, Walter-Welp-Str. 1044149 Dortmund Contact: Email: info@catering-by-mohr.de Imprint: https://www.catering-by-mohr.de/impressum Types of data processed - Inventory data (e.g., names, addresses) - Contact data (e.g., email, telephone numbers) - Content data (e.g., text entries, photographs, videos) - Usage data (e.g., websites visited, interest in content, access times) - Meta/communication data (e.g., device information, IP addresses)

Categories of data subjects

Visitors and users of the online offer (hereinafter we refer to the data subjects collectively as “users”).

Purpose of processing

- Provision of the online service, its functions and content. - Responding to contact requests and communicating with users. - Security measures. - Reach measurement/marketing

Terms used

“Personal data” means any information relating to an identified or identifiable natural person (hereinafter referred to as “data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier (e.g. a cookie) or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. “Processing” means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means. The term is broad and covers practically every type of data handling. “Pseudonymisation” means the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that this additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person. “Profiling” means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements. “Controller” is the natural or legal person, public authority, agency or other body which alone or jointly with others decides on the purposes and means of the processing of personal data. “Processor” means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

Relevant legal bases

In accordance with Art. 13 GDPR, we inform you of the legal basis for our data processing. If the legal basis is not mentioned in the privacy policy, the following applies: The legal basis for obtaining consent is Art. 6 (1) (a) and Art. 7 GDPR, the legal basis for processing to fulfill our services and implement contractual measures as well as to answer inquiries is Art. 6 (1) (b) GDPR, the legal basis for processing to fulfill our legal obligations is Art. 6 (1) (c) GDPR, and the legal basis for processing to protect our legitimate interests is Art. 6 (1) (f) GDPR. In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 (1) (d) GDPR serves as the legal basis.

Security measures: In accordance with Art. 32 GDPR, we take appropriate technical and organizational measures to ensure a level of protection appropriate to the risk, taking into account the state of the art, implementation costs, and the nature, scope, circumstances, and purposes of processing, as well as the varying likelihood and severity of the risk to the rights and freedoms of natural persons. These measures include, in particular, safeguarding the confidentiality, integrity, and availability of data by controlling physical access to the data, as well as access to it, input, transmission, securing its availability, and segregation. Furthermore, we have established procedures that ensure the exercise of data subjects' rights, deletion of data, and response to data threats. Furthermore, we consider the protection of personal data during the development and selection of hardware, software, and processes, in accordance with the principle of data protection through technology design and data protection-friendly default settings (Art. 25 GDPR).Routine blocking and deletion of personal dataYour personal data will be deleted unless statutory retention periods conflict with this and if you have asserted a right to deletion, if your data is no longer required to fulfill the purpose for which it was stored, or if other legal reasons exist.According to legal requirements in Germany, data will be stored for 6 years in accordance with Section 257 (1) of the German Commercial Code (HGB) (commercial books, inventories, opening balance sheets, annual financial statements, commercial letters, accounting documents, etc.), and for 10 years in accordance with Section 147 (1) of the German Fiscal Code (AO) (books, records, management reports, accounting documents, commercial and business letters, documents relevant for taxation, etc.).

Cooperation with processors and third partiesIf, as part of our processing, we disclose data to other persons and companies (processors or third parties), transmit it to them or otherwise grant them access to the data, this will only be done on the basis of legal permission (e.g. if transmission of the data to third parties, such as payment service providers, is necessary to fulfill the contract in accordance with Art. 6 (1) (b) GDPR), you have consented, a legal obligation provides for this or on the basis of our legitimate interests (e.g. when using agents, web hosts, etc.).If we commission third parties to process data on the basis of a so-called "order processing agreement", this is done on the basis of Art. 28 GDPR.

Transfers to third countries

If we process data in a third country, i.e. outside the European Union (EU) or the European Economic Area (EEA)), or if this occurs as part of the use of third-party services or disclosure or transmission of data to third parties, this will only occur if it is necessary to fulfill our (pre-)contractual obligations, on the basis of your consent, due to a legal obligation or on the basis of our legitimate interests. Subject to legal or contractual permissions, we will only process or have data processed in a third country if the special requirements of Art. 44 et seq. GDPR are met. This means that processing is carried out, for example, on the basis of special guarantees, such as the officially recognized determination of a data protection level equivalent to that of the EU (e.g. for the USA through the “Privacy Shield”) or compliance with officially recognized special contractual obligations (so-called “standard contractual clauses”).

Rights of data subjects

You have the right to request confirmation as to whether or not data concerning you is being processed and to request information about this data, as well as further information and a copy of the data in accordance with Art. 15 GDPR. You have the right, in accordance with Art. 16 GDPR, to request that the data concerning you be completed or that inaccurate data concerning you be corrected. You have the right, in accordance with Art. 17 GDPR, to request that the data concerning you be deleted immediately or, alternatively, to request that the processing of the data be restricted in accordance with Art. 18 GDPR. You have the right to receive the data concerning you that you have provided to us in accordance with Art. 20 GDPR and to request that this data be transmitted to other responsible parties. You also have the right, in accordance with Art. 77 GDPR, to lodge a complaint with the competent supervisory authority.

Right of withdrawal

Any person affected by the processing of personal data has the right to revoke consent given in accordance with Art. 7 (3) GDPR with effect for the future.

Right of objection

You may object to the future processing of your data at any time in accordance with Art. 21 GDPR. In particular, you may object to processing for direct marketing purposes.

Cookies

The Internet pages use so-called cookies in several places. They serve to make our offering more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Cookies do not cause any damage to your computer and do not contain viruses. With the help of cookies, the agency can provide users of this website with more user-friendly services that would not be possible without the use of cookies. Through the use of cookies, the offers and information on our website can be optimized for the benefit of the user. The data subject can prevent the use of cookies by our website at any time by means of a corresponding setting in the browser used and thus permanently block the use of cookies. Cookies that have already been set can be deleted at any time via a browser or other software programs. By deactivating cookies on our website, not all functions may be available without restrictions.

Deletion of data

The data we process will be deleted or restricted in accordance with Articles 17 and 18 of the GDPR. Unless expressly stated in this privacy policy, the data stored by us will be deleted as soon as it is no longer required for its intended purpose and there are no statutory retention periods that prevent deletion. If the data is not deleted because it is required for other legally permissible purposes, its processing will be restricted. This means that the data will be blocked and not processed for other purposes. This applies, for example, to data that must be retained for commercial or tax law reasons. According to legal requirements in Germany, storage is carried out for 10 years in accordance with Sections 147 Para. 1 AO, 257 Para. 1 Nos. 1 and 4, Para. 4 HGB (books, records, management reports, accounting documents, commercial ledgers, documents relevant for taxation, etc.) and 6 years in accordance with Section 257 Para. 1 Nos. 2 and 3, Para. 4 HGB (commercial letters). According to legal requirements in Austria, storage is carried out for 7 years in accordance with Section 132 Para. 1 BAO (accounting documents, receipts/invoices, accounts, receipts, business papers, statements of income and expenditure, etc.), for 22 years in connection with real estate and for 10 years for documents in connection with electronically provided services, telecommunications, radio and television services that are provided to non-entrepreneurs in EU member states and for which the Mini One Stop Shop (MOSS) is used.

Contact us

When you contact us (e.g., via contact form, email, telephone, or social media), the user's information will be processed to process the contact request and its handling in accordance with Art. 6 (1) (b) GDPR. User information may be stored in a customer relationship management system ("CRM system") or comparable inquiry organization. We delete inquiries if they are no longer required. We review their necessity every two years; statutory archiving obligations also apply. Contact form: Using the contact form, we store your name and email address until your request has been fully processed. By submitting your information in the contact form, you consent to the processing and storage of your name and email address for the purpose of fully processing your request. We would like to point out that data transmission over the Internet (e.g., when communicating via email) may have security gaps. Complete protection of data against access by third parties cannot be guaranteed.

Hosting

The hosting services we use serve to provide the following services: infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services, which we use to operate this online service. In doing so, we or our hosting provider process inventory data, contact data, content data, contract data, usage data, meta and communication data of customers, interested parties and visitors to this online service on the basis of our legitimate interests in the efficient and secure provision of this online service in accordance with Art. 6 (1) (f) GDPR in conjunction with Art. 28 GDPR (conclusion of a data processing agreement).

Collection of access data and log files

We, or rather our hosting provider, collect data about every access to the server on which this service is located (so-called server log files) based on our legitimate interests within the meaning of Art. 6 (1) (f) GDPR. This access data includes the name of the website accessed, the file, the date and time of access, the amount of data transferred, a notification of successful access, the browser type and version, the user's operating system, the referrer URL (the previously visited page), the IP address, and the requesting provider. Log file information is stored for security reasons (e.g., to investigate misuse or fraud) for a maximum of 7 days and then deleted. Data that needs to be retained for evidentiary purposes is exempt from deletion until the respective incident has been finally resolved.

Online presence in social media

We maintain online presences within social networks and platforms in order to communicate with customers, interested parties, and users active there and to inform them about our services. When accessing the respective networks and platforms, the terms and conditions and data processing guidelines of their respective operators apply. Unless otherwise stated in our privacy policy, we process user data if they communicate with us within the social networks and platforms, e.g., by posting on our online presence or sending us messages.

Use of Instagram

The controller has integrated components of the Instagram service on this website. Instagram is a service that qualifies as an audiovisual platform and allows users to share photos and videos and also to republish such data on other social networks.

The operating company of the Instagram services is Instagram LLC, 1 Hacker Way, Building 14 First Floor, Menlo Park, CA, USA.

Each time one of the individual pages of this website, which is operated by the controller and on which an Instagram component (Insta button) has been integrated, is accessed, the Internet browser on the information technology system of the data subject is automatically prompted by the respective Instagram component to download a display of the corresponding Instagram component. As part of this technical process, Instagram receives information about which specific subpage of our website was visited by the data subject.

If the data subject is logged in to Instagram at the same time, Instagram recognizes which specific subpage the data subject visits with each visit to our website by the data subject and for the entire duration of their stay on our website. This information is collected through the Instagram component and assigned by Instagram to the respective Instagram account of the data subject. If the data subject clicks on one of the Instagram buttons integrated on our website, the data and information transmitted with it are assigned to the personal Instagram user account of the data subject and stored and processed by Instagram.

Instagram always receives information via the Instagram component that the data subject has visited our website, provided that the data subject is logged in to Instagram at the time of accessing our website; this occurs regardless of whether the data subject clicks on the Instagram component or not. If the data subject does not wish this information to be transmitted to Instagram, they can prevent this by logging out of their Instagram account before accessing our website.

YouTube with enhanced data protection Our website uses plug-ins from the YouTube website. The operator of the site is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. We use YouTube in enhanced data protection mode. According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they watch the video. However, enhanced data protection mode does not necessarily prevent the transfer of data to YouTube partners. Regardless of whether you watch a video, YouTube establishes a connection to the Google DoubleClick network. As soon as you start a YouTube video on our website, a connection is established to the YouTube servers. This tells the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you allow YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account. Furthermore, YouTube can store various cookies on your device after you start a video. With the help of these cookies, YouTube can obtain information about visitors to our website. This information is used, among other things, to collect video statistics, improve user-friendliness, and prevent fraud attempts. The cookies remain on your device until you delete them. After starting a YouTube video, further data processing operations may be triggered over which we have no control. YouTube is used in the interest of an appealing presentation of our online offerings. This represents a legitimate interest within the meaning of Art. 6 (1) (f) GDPR. Further information about data protection at YouTube can be found in their privacy policy at: https://www.youtube.com/t/privacy_at_youtube.